Payroll outsourcing service in Indonesia.
Let us take care of the payroll system for your Indonesian company. Acclime’s experienced team will efficiently help run your business’s payroll process, comply with rules and regulations, and save your time from managing the payroll system.

Leave your payroll to
our in-country experts.
Make your payroll painless with the help of engaging with our professional payroll outsourcing services. Our online-managed payroll services include:
Integrated tax compliance
Besides calculating and processing payroll, we can also confidently file compliance reports on your behalf.
Robust reporting
Detailed reporting enabling you to stay on top of your HR management and expenses.
Employee self-service portal OPTIONAL
Let your employees view their personal information. Through the ESS portal, they will be able to access e-payslips, e-leave, e-claims and e-attendance.
Payroll services
Flexible and scalable payroll solutions.
Our services cover every step of the payroll process and can be customised to match your company’s needs cost-effectively. Our services include:
Payroll
A. Initial payroll setup
We will import your employee data and set up the payroll system to your specific needs, regardless of what compensation and benefit policy your company has (net or gross, taxable or non-taxable income, recurring or non-recurring payments).
One-off
B. Monthly payroll services*
Each month, we will alert you to confirm essential employee details, such as salary, leaves and more. We will then handle all your payroll calculations, statutory contributions, filings, salary payments and other paperwork for you. You only need to review and approve. Detailed reports, including payslips and other documents, will be available to you online on the client-service platform.
Monthly
C. Helpdesk
We will provide virtual help desk support to answer employee queries about their payroll. These are channelled through the authorised person in your company.
Monthly
D. Additional monthly third-party interface services (optional)
Cash management services
We will manage the disbursements of the following on your behalf as each become due:
- Employee salaries
- Employee income tax
- BPJS contributions
- Pension payments
- Others, as required
As an alternative means of payment distribution, Acclime can be granted with the maker/checker role of client’s web-banking payment process itself, whereby the client’s authorised person will ultimately approve/release the payment.
Statutory compliance services
Acclime will liaise and perform filings to statutory bodies, namely:
- Tax authorities
- BPJS Ketenaga Kerjaan
- BPJS Kesehatan
- Others, as required, such as pension plan monthly report
Monthly
E. Year-end services
We will prepare and submit all the necessary year-end returns, filings and tax forms for each employee.
Anually
Client self-service portal
Managing the payroll is easy and efficient with our cloud-based client self-service portal. With interfaces for employees (employee self-service) and management (management self-service), both parties have access to relevant information pertaining to them and can seamlessly manage:
- Employee data
- Employee attendance
- Requesting and managing leave
- Claiming expenses and more
Monthly
Intial payroll setup.
- Initial assessment of the complexity of your system and other special needs and wants
- Development of payroll outsourcing blueprint and business continuity plan
- System customisation to meet your unique requirements
- Data migrating and YTD processing
- Identify and analyse potential issues (if any), and propose correction
Monthly payroll services.
Data capture
- Collection of payroll income and deduction data, timesheets & attendance and monthly payment invoices which are subject to withholding tax (via secured electronic mail, SFTP or other approved means)
Payroll processing
- Calculation of monthly gross income and deductions
- Calculation of employee income tax
- Calculation of BPJS contributions (Ketenaga Kerjaan & Kesehatan)
- Calculation of attendance and overtime
- Processing reimbursement and medical claim
- Maintain medical claim limit
- Maintain leave balance to be informed in payslip
- Maintain private pension fund balance to be informed in payslip
Reporting
- Salary details and summary report by cost centre
- Headcount and THP comparison by cost centre
- Salary report to finance (journal report)
- Bank transfer report
- Payroll slip to employees (hard copy, secured email payslip or both) – provide formatted payslip to upload to a company portal and/or through Employee Self Service
- Tax reports
- BPJS reports
- Private Pension Plan reports
- Medical claim balance and other reports as required
Year-end services.
- Annual employee income tax return & report (SPT 1721) – Preparation and filing of the annual employee income tax return documents
- Process and record annual leave, commissions & bonuses to staff
*Our monthly regular processing fees follow a tiered structure, where the average costs per employee will decrease as the total number of employees increases. The total monthly processing fees will be the sum of the costs for each tier. Your actual monthly fees will then vary based on the fluctuations in your headcount.
An irregular processing fee will be applied as required for any employee payment processing, which does not coincide with monthly regular payroll processing (off-cycle processing), e.g. religious festivities bonus, performance bonus pay-outs, incentives and more.
Payroll implementation process
Simple steps to implement your payroll.

1. Initial assessment
2. Service blueprint
3. Testing phase
4. Parallel run & evaluation
5. Production
Ongoing customer support from people who care about your team.
Count on us whenever you need payroll and tax support. We will always send you notices of any regulation changes that involve your company or staff even if your company is functioning well.
Acclime benefits
Why outsource your payroll to Acclime?
Reduced operating costs
Complete payroll solution
Effective communication & reporting
FAQ
Common questions.
The payroll function is a non-core function in that it is not a profit. A non-core function may be essential but does not differentiate your business strategically from competitors. Albeit a non-core function, if run correctly, the payroll function plays an important role in maintaining a high level of employee satisfaction and ensuring the company is compliant with the wide range of labour laws, tax laws for employee income withholding taxes, social security, minimum wage, compensation, etc. Outsourcing payroll is a good idea if:
- A company wants to free up time and resources from repetitive and administrative tasks and reallocate the resources to be focused on strategic matters relating to the core business.
- A company wants to gain access to more technology and technical expert in the field expertise and experience to perform payroll in a fully compliant way.
- A company wants to reduce hidden costs and risks associated with non-compliance that can result from amongst others failure to adopt new/changes in regulations which often have very short lead times.
1. Employee Income Tax
Individuals who are resident are taxed on their worldwide income at the following national rates:
Taxable Income Tier | Tax Rate |
Up to IDR 50 million | 5% |
Over IDR 50 million to IDR 250 million | 15% |
Over IDR 250 million to IDR 500 million | 25% |
Over IDR 500 million | 30% |
2. Social Security /BPJS
Indonesian social security agency is now known as the Social Security Organizing Agency (Badan Penyelenggara Jaminan Sosial, BPJS), divided into 2 administration:
- Health care social security program (organised by BPJS-Kesehatan) and
- Social Security for Employment programs (organised by BPJS-Ketenagakerjaan).
BPJS Contribution Details
The BPJS contributions are calculated as follows:
Coverage | As a percentage of regular salaries / wages | |
Borne by Employer (%) | Borne by Employee (%) | |
Working Accident Protection (1) | 0.24 to 1.74 | – |
Death Insurance (1) | 0.3 | – |
Old Age Savings (1) | 3.7 | 2 |
Healthcare (2) | 4 | 1 |
Pension (3) | 2 | 1 |
Notes:
- Calculation base is basic salary plus fixed allowance. No cap or maximum contribution amount (1).
- Maximum calculation base is IDR 12 million/month starting January 1st ,2020 (2).
- Maximum calculation base is updated annually based on BPJS regulation (3). Starting March 2020 maximum base is IDR.8.939.700/month.
- Working accident protection – contribution between 0.24% to 1.74% (depend on work risk)
- Employers must register their employees (1,2,3) and dependent family members (2).
- Employees’ contributions are collected by the employer through payroll deductions. These must be paid to BPJS together with the contributions borne by the employers.
- When the assignee (expatriate) leaves Indonesia at the end of their assignment they may be eligible to withdraw the old age saving component (i.e. the total contribution of 3.7% and 2% plus any contribution growth).
Axia Payroll
Axia Payroll